Privacy Policy – Healncare Travel Assistance

At Healncare India, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest standards of confidentiality and security. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our medical and travel assistance services.

Information We Collect

To provide effective medical and travel assistance, we may collect the following types of information:

• Personal identification details (name, date of birth, nationality, contact information)
• Travel-related details (passport number, travel itinerary, booking information)
• Medical information (medical history, prescriptions, allergies, emergency contacts)
• Payment and billing information where applicable

All information is collected strictly for service delivery purposes and only with your consent.

How We Use Your Information

Your personal information is used solely for:

• Providing medical and travel assistance during emergencies
• Coordinating with hospitals, clinics, and travel partners
• Arranging medical evacuation, repatriation, or other urgent services
• Improving service quality and customer support

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Data Sharing and Disclosure

We may share your information only with trusted third parties necessary for delivering our services, such as:

• Accredited healthcare providers, hospitals, and clinics
• Travel service providers including airlines and transport partners
• Insurance partners for claims and assistance processing

All partners are contractually bound to maintain the confidentiality and security of your data.

Data Security

We use advanced security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to sensitive data is restricted to authorized personnel who are trained in privacy and data protection practices.

International Data Transfers

Since our services may involve global operations, your personal data may be transferred to countries outside your place of residence. All such transfers comply with applicable data protection regulations to ensure your information remains secure and protected.

Your Rights

As a valued member, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your data when no longer required
• Withdraw your consent for data processing at any time

To exercise these rights, please contact us using the details provided below.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or service requirements. Any updates will be posted on our website with the effective date clearly stated. Continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

Healncare India – Privacy Office
Email: privacy@healncareindia.com
Phone: +91-9314977702
Address: Mayuresh Cosmos, Plot No. 37, Sector 11, CBD Belapur, Navi Mumbai, Maharashtra 400614.